The business world is constantly developing and evolving. Studying and becoming proficient in a foreign language creates many opportunities in the business world, especially on an international level. Foreign languages play a crucial role in business communication. Any foreign language is applicable in business, depending on the business nature and market involved, but some of the most common and useful tend to be Spanish, English, Mandarin, and Portuguese. Various organizations value foreign language skills as it gives them a competitive advantage over others in the market. Knowing when and where to use these skills can be important in moving up, better communication, and in your own personal development.
In Business Administration
Business administration requires foreign language skills solely for communication purposes. Language plays a crucial role both internally and externally in the company. It enables information to be shared among employees, customers, and employers. Use of foreign language internally in the company requires interaction among the employees and their employers. This promotes understanding, builds relationships, encourages cooperation, and maintains the corporation’s image. In external business communication, foreign language is used as a means of marketing and making sales. Foreign language can also be used to communicate the products and services to the consumers to persuade them to purchase. Using language plays a significant role in administration, enabling businesses to acquire better opportunities.
To Build Customer Satisfaction
With the help of the internet, most businesses today have expanded globally, or at least across the country. The success of a company is dependent on the quality of information it acquires regarding its customers, the market, and its competitors. Customer satisfaction is dependent on the gains by the customers from the business after an interaction. Foreign language enables customers of different places to feel comfortable in buying products and services.
Legal and Administrative Roles
Global enterprises such as international law firms or global investment banks require foreign language skills as they operate across different continents. A good understanding of a foreign language is an added advantage as it increases chances of performance in such roles.
Foreign language is useful in dealing with international clients and audiences. Direct marketing, advertising, public relation agencies, sales, among others require the need of multilingual translators to communicate with their international clients, thereby conducting negotiations efficiently. Understanding the customer’s and foreign employee’s culture is important in assisting companies to manage conflicts that result from cultural differences or barriers. Translators, apps, and translation services, can also be a useful feature to use in these situations, making business move smoothly and unhindered by a language barrier.
This type of role combines interpretation, translation, and cultural awareness. Consultants, in their line of work, have to incorporate these features along with foreign language skills to deliver training in cultural awareness. For their business success, they must be capable of overcoming language and cultural barriers as well as be able to communicate business ideas and concepts clearly and concisely.
Academic, Media and Public
In the international offices of universities, application of foreign language skills is crucial in assisting international students with orientation or queries. Librarians and information managers should also be conversant with the skill as their profession demands. Students can also learn foreign languages online or get assistance from tutors. Students working toward a human resource degree should acquire foreign language skills that will assist them in their profession if employed by an international organization.
For easier communication with industries and experts in other parts of the world, some of the media publications need their journalists to have proficient knowledge of foreign languages. This makes retrieval of information and news faster.
In public sectors such as museums, the workers are required to have foreign language skills. Museum curators and employees use foreign languages for effective communication, and to engage with foreign tourists. Renowned tourist destinations employ various multilingual forms to communicate, provide services and run their operations.
Travel and Hospitality
The travel, tourism, and hospitality industry is global and highly competitive. Areas covered include food services, adventure tourism, and hotel services. Foreign language enables communication between natives and foreign travelers, which enables customer satisfaction.
Foreign language plays a beneficial role in helping understand negotiations, conversations, and communications between practitioners, and also foreign customers. Various aspects of running businesses require the use of foreign languages, which ensures they have a competitive advantage.